Thank you for visiting 5 Island Blend! This simple guide will make your shopping experience fun and easy.
Placing Items in Your Shopping Cart To purchase items from our site, you need to place them in our shopping cart. Simply click on the "Buy Now" or “Add to Cart” button on the item’s product information page. You can continue adding items to your cart until you’re ready to make your purchase. You can view the items you have placed in your shopping cart at any time by clicking on the button at the top right of the web site. Completing the Checkout Process
Please review all the items you've placed in your Shopping Cart to ensure the items are product and quantity. After you've finished shopping, click on "Proceed to Checkout". Order Information:
After clicking the "Proceed to Checkout" button, a page appears which will require you to enter information that will be used during this and future checkouts. Enter the necessary information and click continue.
Payment Information: The final section is to verify your credit card billing address and enter your credit card account number and expiration date. 5islandblend with major credit card (American Express, Discover, Visa, or MasterCard).
We may contact you within two business days via e-mail and/or phone to verbally verify your order. We may not be able to ship your order if this information is inconsistent. credit card transactions on 5islandblend/The Sapps Forever LLC safe?
Completing your order After entering your payment information, simply click the "Confirm Order" button and the order will be processed.
You will be e-mailed immediately with confirmation of your order, including your order information and invoice number. There is a possibility that your credit card could be declined after confirming your order. If this happens then you will be returned to the Payment Information screen so that you can re-enter your credit card information and correct any errors. Can I cancel an order? Orders cannot be cancelled once the checkout process has been completed. Due to our commitment to process orders quickly, once the checkout process is completed our warehouse is immediately notified to pick and pack the order for shipment. We regret any inconvenience that this may cause you. You may call us at 646-637-5891
We will make every effort to ship orders as soon as they are received. Most orders received before 5pm EST will be shipped within one business day. Any product that is out of stock will be shipped to you as it becomes available for shipment. You will be notified by telephone or e-mail of the estimated ship date. There is no need to reorder. Shipping Days are Monday thru Friday Orders placed on Saturdays, Sundays, or holidays will be shipped the following business day. Shipping to Alaska, Hawaii, and US Territories Orders shipped to Alaska, Hawaii, and U.S. Territories will be charged additional shipping fees based on destination, size and weight. Carrier restrictions may prevent selected items from being deliverable to destinations within Hawaii, Alaska and US territories. Furthermore, there may be some orders we will not be able to ship because of distance or cost.
Damaged Orders/ Damaged or Missing Merchandise Policy
You have up to 3 business days after the package has been delivered to notify us by calling 646-637-5891 or email of any damage to the product(s) or if there are any products missing from the order.